Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Click 'n Collect pickup

Very practical, combining wide opening hours, as well as the accessibility of our various stores, you can withdraw your articles in store after your online order, payment on the spot and online and possibility to benefit from the advice of our specialist salesmen. Take care to order the articles on the stock of the store where you wish to withdraw them, in case of unavailability we will propose a solution the most adequate possible